Support

Need help with BatteryCountdown?

Email BatteryCountdown support at request@lyder.no. Use this for bug reports, feature requests, purchase questions, or help with low battery warning behavior on Mac.

Email support

Bug

Report a bug

Please include your Mac model, macOS version, BatteryCountdown version, and what you expected to happen.

Idea

Request a feature

Tell us what would make the low battery warning or countdown more useful in your daily Mac workflow.

IAP

Purchase or restore help

If Charger Run Mode does not unlock or restore correctly, email support with the Apple ID region used for the purchase.

Before emailing

Useful details to include

The fastest support emails include the exact battery level, whether the Mac was charging, whether the menu bar countdown appeared, and any steps that reproduce the issue.

BatteryCountdown is a local-only utility. It does not use accounts, so support works best when you describe what you saw on your Mac.